Privacy Policy for FitClick
Effective Date: 01/01/2025
1. Introduction
FitClick ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application, FitClick (the "App"). By accessing or using the App, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect several types of information from and about users of our App, including:
* Personal Information: This may include information that can be used to identify you, such as your name, email address, phone number, delivery address, payment information, and profile picture.
* Health and Dietary Information: As FitClick specializes in healthy food and products, you may choose to provide us with information about your dietary preferences, allergies, health conditions, and fitness goals. This information is collected with your explicit consent and is used to personalize your experience and recommend suitable products. You are not required to provide this information, and you can choose to withdraw your consent at any time.
* Order Information: We collect information about your orders, including the items purchased, order date and time, delivery details, and payment information.
* Usage Information: We collect information about how you use the App, such as the pages you visit, the products you view, the searches you conduct, and the features you use.
* Device Information: We collect information about the device you use to access the App, including the device model, operating system, unique device identifiers, and mobile network information.
* Location Information: With your permission, we collect your location information to facilitate delivery and recommend nearby restaurants or stores. You can control the collection of location information through your device settings.
* Contact Information: We may collect information about your contacts if you choose to use features that involve sharing the App or referring friends. We will only do this with your explicit permission.
3. How We Use Your Information
We use your information for the following purposes:
* Providing and Improving the App: We use your information to operate, maintain, and improve the App, personalize your experience, and provide customer support.
* Processing Orders: We use your information to process and fulfill your orders, including communicating with you about your order status and delivery details.
* Personalization: We use your health, dietary, and usage information to personalize your experience, recommend products that may be of interest to you, and provide tailored offers and promotions.
* Marketing and Advertising: With your consent, we may use your information to send you marketing communications about new products, promotions, and other offers. You can opt out of receiving marketing communications at any time.
* Analytics: We use your information to analyze how users interact with the App and to identify trends and patterns. This helps us improve the App and develop new features.
* Legal Compliance: We may use your information to comply with applicable laws and regulations.
4. How We Share Your Information
We may share your information with the following third parties:
* Restaurants and Stores: We share your order information with the restaurants and stores you order from to facilitate delivery.
* Delivery Partners: We share your delivery address and contact information with delivery partners to enable them to deliver your orders.
* Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analytics, marketing, and other services. We ensure these providers are contractually obligated to protect your data.
* Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
* Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Your Choices
* Access and Correction: You can access and update your personal information through your account settings in the App.
* Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
* Location Information: You can control the collection of location information through your device settings.
* Health and Dietary Information: You can withdraw your consent to the collection and use of your health and dietary information at any time by contacting us. Note that this may limit the personalization features of the App.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy in the App. Your continued use of the App following the posting of such changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
info@fitclick.app
